Questions
Frequently asked
Straight answers for the parish office, the pastor and the finance council.
What does it cost the parish?
Nothing. There are no fees, nothing to buy and nothing to stock.
How much does the parish receive?
60% of our profit on every order placed with your code. Every statement shows the order total, our profit and your share for each order.
When are payouts made?
On the 1st of each month, for orders placed the month before. Payment is by check to the parish, or through a payment service that collects the parish's details itself. We never ask for bank details by email.
What does the parish office have to do?
Share the code: run the bulletin note, put out the flyer and take-home cards, and share the link. Everything is ready the day you join. We handle every order, shipment and customer question.
Can the parish secretary apply?
Yes. Anyone at the parish office can apply on the parish's behalf. The code goes live only after the pastor or parish office confirms with us.
How do we see our orders and payouts?
Your parish dashboard. Each person at the parish office signs in with their own email and password to see this month's orders, monthly statements, payouts and every printable material.
Why a share of profit rather than of sales?
It lets us give the parish far more than the usual few percent of sales, while keeping every order sustainable.
What happens if an order is returned?
The refund reduces that order's profit. If the order was already paid out, the difference appears as an adjustment on the next statement. Past payouts are never reopened, and the parish is never asked to repay.
Do you need anything from us?
A completed W-9 for the parish before the first payout, and the name payments should be made out to.
Can we choose our own code?
Yes. Ask for one on the application form. It needs to be unique, 6 to 22 letters or numbers.
Is this a donation?
No. It is a promotional partnership: the parish shares the code and we share our profit on the orders it brings.
Does our diocese need to approve it?
Some dioceses ask parishes to clear commercial partnerships, or the use of the parish name, with the chancery. If yours does, pass on our short summary for the chancery and the partner terms, which are written to be shared. We're glad to answer the chancery's questions directly at info@crossandcrownjewelry.com, and your code can wait until approval is given.
Who sees our parishioners' orders?
Your dashboard lists order numbers, dates, totals, profit and share. It never shows customer names, addresses or email addresses.
Something else? Write to us.